Terms of Use

Effective date: July 2026

These Terms of Use ("Terms") are a binding agreement between you and PEP Social, LLC ("PEP Social", "we", "us", or "our") and govern your access to and use of the PEP Social mobile application, our website at pepsocialapp.com, and related services (together, the "Service"). By creating an account or using the Service, you agree to these Terms and to our Privacy Policy. If you do not agree, do not use the Service.

Please read Section 18 (Dispute Resolution & Arbitration) carefully. It requires most disputes to be resolved by binding individual arbitration and waives your right to a jury trial and to participate in a class action.

1. Definitions

"Service" means the PEP Social app, website, and related features.
"User Content" means anything you post or submit — posts, captions, photos, peptide references, ratings, comments, and profile details.
"You" means the person using the Service.
"Premium" means our optional paid subscription offering additional features.

2. Agreement to the Terms

By accessing or using the Service, you confirm that you have read, understood, and agree to be bound by these Terms and our Privacy Policy. We may update these Terms from time to time (see Section 24); your continued use after an update means you accept the revised Terms.

3. Eligibility & age

You must be at least 18 years old and able to form a binding contract to use the Service. PEP Social is intended for adults only. By using the Service, you represent and warrant that you meet these requirements. If we learn that a user is under 18, we may suspend or delete the account.

4. Health, peptide & safety disclaimer

PEP Social is a social and informational platform only. All content in the Service — including posts, ratings, comments, and AI-generated responses — is provided for general educational and discussion purposes and is not medical advice, diagnosis, treatment, or a recommendation. It is not a substitute for professional medical guidance.

We do not sell, supply, manufacture, prescribe, source, or facilitate the purchase of any peptides, drugs, or other substances, and we do not endorse any specific protocol, product, vendor, or dosage. Peptides and related compounds may be regulated, restricted, or illegal in your country or region, and many are not approved for human use.

You are solely responsible for your own health decisions and for complying with all laws that apply to you. Always consult a qualified, licensed healthcare professional before starting, stopping, or changing any protocol. You use the Service and rely on its content entirely at your own risk.

You are solely responsible for complying with all laws applicable to peptides and related compounds in your jurisdiction. PEP Social does not verify the legality, safety, effectiveness, or regulatory status of any substance discussed on the platform, and discussions on the platform should never be interpreted as endorsements or recommendations.

5. Your account

To use most features you must create an account. You agree to provide accurate information, keep it up to date, and keep your login credentials secure. You are responsible for all activity that occurs under your account. Notify us promptly at support@pepsocialapp.com if you suspect unauthorized use.

PEP Social may reclaim, modify, or remove usernames that impersonate another person, infringe intellectual-property rights, violate these Terms, are offensive or misleading, or have been inactive for an extended period where necessary for the operation of the Service.

6. User content & license

You own your content. You retain all ownership rights in the User Content you create. By posting User Content, you grant PEP Social a non-exclusive, worldwide, royalty-free license to host, store, reproduce, display, and distribute that content solely to operate, provide, and promote the Service (for example, showing your posts to other users in the feed). This license ends when you delete your content or your account, except for copies retained in routine backups or where required by law.

We do not use your private content or personal information to train AI models. You are responsible for your User Content and represent that you have the rights to post it and that it does not violate these Terms or any law.

7. Prohibited uses

You agree not to:

Sell, advertise, solicit, or facilitate the sale or sourcing of peptides or other regulated substances.
Post content that is unlawful, harmful, harassing, hateful, defamatory, obscene, or misleading.
Provide dangerous instructions or impersonate a medical professional or anyone else.
Upload another person's photo or personal information without their consent.
Infringe anyone's intellectual property or privacy rights.
Hack, scrape, overload, reverse-engineer, or circumvent any security or technical limitation of the Service.
Use the Service to violate any applicable law or regulation.

We may remove content and suspend or terminate accounts that violate these Terms, at our discretion.

PEP Social also reserves the right to remove content or suspend or terminate accounts that, in our reasonable judgment, harm the community, undermine the intended purpose of the Service, create safety concerns, or otherwise violate the spirit of these Terms — even if the specific conduct is not expressly listed above.

8. The AI assistant

The Service may include an AI assistant that generates responses automatically using OpenAI. AI responses may be inaccurate, incomplete, outdated, or misleading and should never be relied upon as medical, legal, financial, or other professional advice. You remain solely responsible for any decisions you make, and you should always verify important information independently. Please avoid submitting highly sensitive information to the AI assistant.

9. Subscriptions & billing

PEP Social is available on iOS via the Apple App Store. Some features are offered through an optional Premium subscription. Pricing and terms are shown at the point of purchase.

Payments and subscriptions are processed by Apple under the App Store terms; we do not receive or store your full payment details.
Subscriptions automatically renew unless auto-renew is turned off at least 24 hours before the end of the current period. Your account is charged for renewal within 24 hours before the period ends.
You can manage or cancel your subscription in your Apple ID account settings.
Refunds are handled by Apple in accordance with the App Store's policies; we generally cannot issue refunds directly.

10. Third-party services

The Service relies on third-party providers and may contain links to third-party websites or resources. These providers include:

Supabase — infrastructure, authentication, and secure file storage.
OpenAI — processing AI assistant conversations to generate responses.
Apple App Store — app distribution, subscriptions, and payment processing.

We are not responsible for third-party services or content and do not endorse them. Your use of a third party's service is governed by that party's terms and privacy policy.

11. Intellectual property

The Service, including its software, design, logos, trademarks, and content we provide (but excluding User Content), is owned by PEP Social, LLC or our licensors and is protected by intellectual-property laws. We grant you a limited, personal, non-transferable, revocable license to use the Service for its intended purpose. You may not copy, modify, distribute, or create derivative works from the Service except as permitted by these Terms. Nothing in these Terms transfers ownership of PEP Social's intellectual property to users.

12. Termination

You may stop using the Service and delete your account directly within the app at any time. If you experience any issue deleting your account, you may contact us at support@pepsocialapp.com. We may suspend or terminate your access at any time, with or without notice, if you violate these Terms or if we discontinue the Service.

Any provisions that by their nature should survive termination will survive, including Intellectual Property, the licenses you grant for User Content, Disclaimers, Limitation of Liability, Indemnification, Dispute Resolution & Arbitration, Governing Law, and any other provisions that by their nature should continue after termination.

13. Disclaimers ("as is")

The Service is provided on an "as is" and "as available" basis without warranties of any kind, whether express, implied, or statutory, including any implied warranties of merchantability, fitness for a particular purpose, title, and non-infringement. We do not warrant that the Service will be uninterrupted, secure, error-free, or that any content (including AI output and user posts) is accurate, reliable, or safe.

14. Limitation of liability

To the fullest extent permitted by law, PEP Social, LLC and its owners, employees, and affiliates will not be liable for any indirect, incidental, special, consequential, or punitive damages, or any loss of profits, data, goodwill, or health outcomes, arising out of or relating to your use of the Service. Our total liability for any claim relating to the Service will not exceed the greater of (a) the amount you paid us in the 12 months before the claim, or (b) US $100.

15. Indemnification

You agree to indemnify and hold harmless PEP Social, LLC and its owners, employees, and affiliates from any claims, damages, losses, liabilities, and expenses (including reasonable legal fees) arising out of your User Content, your use of the Service, your violation of these Terms, or your violation of any law or the rights of a third party.

16. Copyright / DMCA

We respect intellectual-property rights. If you believe content on the Service infringes your copyright, email support@pepsocialapp.com with: a description of the work, the location of the infringing material, your contact information, and a statement of good-faith belief and accuracy. We will respond to valid notices, and we reserve the right to remove or disable access to allegedly infringing content while we investigate a claim. We may remove the material and will terminate repeat infringers in appropriate circumstances.

17. Governing law

These Terms are governed by the laws of the Commonwealth of Virginia, United States, without regard to its conflict-of-laws rules. Subject to Section 18, the state and federal courts located in Virginia will have exclusive jurisdiction over any dispute not subject to arbitration.

18. Dispute resolution & arbitration

Please read this section carefully — it affects your legal rights.

Most disputes can be resolved informally. Before filing a claim, you agree to first contact us at support@pepsocialapp.com and try to resolve the dispute for at least 30 days.

If we cannot resolve it, you and PEP Social agree that any dispute arising out of or relating to these Terms or the Service will be resolved by binding individual arbitration administered under the rules of a recognized arbitration provider, rather than in court, except that either party may bring an individual claim in small-claims court. Arbitration will take place in Virginia or your county of residence, and judgment on the award may be entered in any court with jurisdiction.

Class action waiver: you and PEP Social agree that each may bring claims against the other only in your or its individual capacity, and not as a plaintiff or class member in any purported class or representative proceeding. You and PEP Social waive any right to a jury trial.

Opt-out: you may opt out of this arbitration agreement within 30 days of first accepting these Terms by emailing support@pepsocialapp.com with your name and a statement that you opt out of arbitration.

19. Apple App Store terms

These additional terms apply because PEP Social is distributed through the Apple App Store:

These Terms are between you and PEP Social, LLC only, not with Apple. PEP Social, not Apple, is solely responsible for the Service and its content.
Apple has no obligation to provide maintenance or support for the app.
If the app fails to conform to any applicable warranty, you may notify Apple, and Apple may refund the purchase price (if any); to the maximum extent permitted by law, Apple has no other warranty obligation regarding the app.
PEP Social, not Apple, is responsible for addressing any claims relating to the app, including product-liability, legal/regulatory, and intellectual-property claims.
You represent that you are not located in a country subject to a U.S. Government embargo and are not on any U.S. Government restricted-parties list.
Apple and its subsidiaries are third-party beneficiaries of these Terms and may enforce them against you.
You must comply with the Apple Media Services Terms and Conditions and applicable App Store usage rules.

20. Feature changes

We may add, remove, modify, discontinue, or suspend any feature or part of the Service at any time, with or without notice, and without liability to you.

21. Force majeure

PEP Social is not responsible for any delay or failure to perform caused by events beyond our reasonable control, including natural disasters, internet or network outages, cyberattacks, governmental actions, labor disputes, failures of third-party providers, or similar events.

22. Electronic communications

By creating an account and using the Service, you consent to receive communications from us electronically — including notices about your account, security, legal matters, and the operation of the Service — and you agree that such electronic communications satisfy any legal requirement that such communications be in writing.

23. General

If any provision of these Terms is found unenforceable, the remaining provisions remain in effect. Our failure to enforce a provision is not a waiver of it. You may not assign these Terms without our consent; we may assign them in connection with a merger, acquisition, or sale of assets. These Terms, together with the Privacy Policy, are the entire agreement between you and PEP Social regarding the Service.

24. Changes to these Terms

We may update these Terms from time to time. If we make material changes, we will update the effective date above and, where appropriate, provide additional notice. Continued use of the Service after changes take effect constitutes acceptance of the updated Terms.

25. Contact

Questions about these Terms? You can reach us at the details below.

PEP Social, LLC
Virginia, United States
support@pepsocialapp.com